TERMS & CONDITIONS

Welcome to Fay's Wellness. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Appointment Booking & Cancellation

• All appointments are subject to availability.
• We require at least 24 hours' notice for any cancellations or rescheduling of appointments.
• Failure to provide sufficient notice may result in a cancellation fee or the forfeiture of any deposits paid.
• Please arrive 10-15 minutes prior to your scheduled appointment to allow for check-in and preparation.

2. Service Expectations

We strive to provide the highest quality hair artistry, facial treatments, and wellness rituals. However, results may vary depending on individual factors such as hair type, skin condition, and lifestyle habits. Our technicians will provide professional consultations prior to any service to discuss realistic expectations.

3. Pricing & Payments

• All prices for our services are subject to change without prior notice.
• Full payment is required at the time of service completion.
• We accept cash, major credit cards, and certain mobile payment methods.
• Promotional offers and discounts cannot be combined unless explicitly stated.

4. Health & Safety

Your well-being is our priority. Please inform our staff of any medical conditions, allergies, or skin sensitivities before your treatment. We reserve the right to refuse service if we believe a treatment may be harmful to your health or if you exhibit symptoms of contagious illnesses.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Fay's Wellness and is protected by intellectual property laws. You may not reproduce or use our content without written permission.

6. Liability

Fay's Wellness shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our maximum liability shall be limited to the amount paid for the specific service in question.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Multan.