PRIVACY POLICY

At Fay's Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect the information you provide to us through our website and services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our site, book an appointment, subscribe to our newsletter, or fill out a contact form. The types of information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Details: Services requested, preferred dates, and therapist preferences.
• Payment Information: Credit card details or other payment information (processed securely through our payment partners).
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services, including appointment scheduling and reminders.
• To process payments and transactions securely.
• To communicate with you regarding your bookings, inquiries, or promotional offers.
• To improve our website, services, and overall customer experience.
• To comply with legal obligations and protect our rights and the rights of our users.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to ensure that data transmitted between your browser and our server is secure.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, although this may affect some functionality of the site.

5. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data or request that we limit how it is used. To exercise these rights, please contact us using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.